The Howbeck

The Howbeck guest house if one of Windermere’s most sought-after luxury boutique accommodations. With an AA 5* rating, the guest house owners pride themselves on excellent customer service, superb levels of comfort, and an unrivaled attention to detail across their 11 bedroom

Challenge

For all guest houses, time is precious. The housekeeping team at The Howbeck was dealing with unprecedented reject rates. The challenge for the team wasn’t just in receiving sub-standard linen, but also with the time, it took to remake the beds if the stain or flaw was discovered too late.

Westmorland’s approach

Since Westmorland has taken over The Howbeck’s linen and laundry requirements, the result speaks for themselves. Rejects are practically down to zero, and inventory is always readily available. We’re told the difference the change has made is a constant source of delight for The Howbeck’s housekeeping team. We look forward to working with The Howbeck for many more years to come.

Want to know more?

If you would like to find out more about how Westmorland can help you and your business, please feel free to get-in-touch for a no-obligation chat.